So, there's a non-zero chance that I'm crazy, but I think some of my clans lost recent cltells (from maybe an hour or so before the crash, I don't have times and am going from memory here.) Assuming I didn't dream it all, should we be expecting any data loss or anything from this?
Ianir has a postmortem upcoming.
In the mean time, Squibbles the hamster plots in the shadows.
At approximately 2017-10-08 20:08Z, a massive power outage occured at the datacentre of the ISP used by Iron Realms Entertainment. This power outage resulted in approximately eight and a half (8.5) hours of downtime. After about two hours into the downtime, services started being restored, including the game servers of Lusternia, Achaea, and Aetolia. Lusternia's game server was shut down at this time in order to prevent data corruption, desynchronisation from our registration servers, and issues resulting from not being able to connect to internal IRE services. Several further obstacles, including non-recoverable loss of hardware, led to an elongated duration of the outage. All five IRE games have, at this time, had full restoration of functionality.
Our personal loss seems to have been between 2 and 20 minutes of data loss. We have audited our credit logs and compensated anybody who has made a purchase in this time. It is recommended to check your data to ensure you did not lose any non-credit/dingbat/aethergoop items. We are unable to restore these, but whatever you obtained them with should not have been taken.
Due to the excessive length of this outage, we will be enabling double experience for the next 72 hours as of this newspost being raised.
Comments
Ianir has a postmortem upcoming.
In the mean time, Squibbles the hamster plots in the shadows.