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Announce Post #3363: Holiday Support Hours
With the holiday season here, the Havens are preparing to enjoy our own holidays and preparing for the new year. Much like in preceding years, starting now - December 24th (GMT) - we are shuttering all support until January 2nd, 2023 (GMT). This includes support, issues, customisations, etc.
We will, however, seek to process any leftover customisations, issues, and other support e-mails submitted up till this point where possible in the 27th-30th December window. If you are waiting on anything at all, you will be hearing back around that time.
Unless Kethuru breaks loose, Nohaji steals Avechna's face, or somehow Summer Heat returns, anything new sent/filed from now on will be responded to in 2024.
Happy holidays,
The Lusternia Team
We will, however, seek to process any leftover customisations, issues, and other support e-mails submitted up till this point where possible in the 27th-30th December window. If you are waiting on anything at all, you will be hearing back around that time.
Unless Kethuru breaks loose, Nohaji steals Avechna's face, or somehow Summer Heat returns, anything new sent/filed from now on will be responded to in 2024.
Happy holidays,
The Lusternia Team
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